I saw the same point in the article on https://thegadgetflow.com/blog/listening-at-scale-how-smart-audio-tech-is-transforming-brand-communication/  it explains how smart audio tools decode emotional patterns across huge volumes of conversations. That means brands can finally detect real trends instead of relying on small focus groups. Plus, the tech scales automatically, so even global companies can track sentiment across millions of interactions without losing detail.