Universal Airline and Travel Agency Refund Policy

Contact Support: 📞 +1(833)-870-2546| ✉ support@[contact@flightsbookingonline.com].com

At [Company Name or "our agency"], we value transparency and strive to provide travelers with clear, fair, and timely refund policies. This Refund Policy applies to all airline tickets, travel bookings, and associated services purchased through our platforms, including affiliated agencies and airline partners.

Travelers may qualify for refunds under specific conditions outlined in this policy. This includes voluntary cancellations, airline-initiated changes, travel disruptions, and other qualifying circumstances.

If you have questions or wish to initiate a refund, please contact our 24/7 refund department at +1(833)-870-2546.

1. Refund Eligibility

Refund eligibility depends on several factors, including:

Type of ticket (refundable, non-refundable, basic economy, etc.)

Time of cancellation (before or after departure)

Cause of cancellation (voluntary or involuntary)

Airline and fare rules

Booking channel (direct or through third-party agents)

Not all bookings are refundable. Refunds are subject to the fare conditions accepted at the time of purchase.

2. Types of Refundable Scenarios

2.1 Voluntary Refunds

These occur when the traveler chooses to cancel the flight on their own.

Refundable tickets: Eligible for a full or partial refund based on airline terms.

Non-refundable tickets: Typically ineligible for a cash refund but may qualify for a travel credit or voucher.

Basic Economy tickets: Often non-refundable and not eligible for changes unless under 24-hour cancellation (see Section 3).

2.2 Involuntary Refunds

These happen when the airline cancels or significantly changes the flight.

Schedule changes over 3 hours

Flight cancellations due to weather or operational issues

Denied boarding due to overbooking

Route disruptions

In such cases, travelers are entitled to a full refund, regardless of ticket type.

2.3 Force Majeure Refunds

If travel is affected by natural disasters, government-imposed travel bans, war, or health emergencies (e.g., pandemics), special refund waivers may apply. Documentation may be required.

3. 24-Hour Risk-Free Cancellation

Per U.S. Department of Transportation rules, travelers who book flights at least 7 days before departure are eligible to cancel within 24 hours of booking for a full refund, regardless of fare type.

This applies only to bookings made directly through the airline or approved agencies. Call +1(833)-870-2546 to request a same-day cancellation refund.

4. How to Request a Refund

Refund requests can be made via the following methods:

4.1 Online Portal

Log in to your booking account and navigate to “Manage My Trip” or “My Bookings.” Eligible refunds will show under the "Cancel Booking" section.

4.2 Phone Support

Call our Refunds Department at +1(833)-870-2546. Provide:

Full name on the ticket

Booking reference number (PNR)

Date and destination of travel

Reason for refund request

Supporting documents if applicable (medical, government order, etc.)

4.3 Email Request

Email support@contact@flightsbookingonline.com].com with the subject line: "Refund Request – [+1(833)-870-2546]". Include full details and any required attachments.

5. Refund Processing Time

Once a refund is approved, processing times vary based on the payment method:

Payment Method              Processing Time

Credit/Debit Card            7–14 business days

Bank Transfer     10–20 business days

PayPal or Wallet Payment             5–10 business days

Travel Voucher Issuance Within 24–72 hours

Third-Party Agent Refunds            Subject to agency policy

Note: Banks may take additional time to reflect the refunded amount in your account.

6. Travel Credits and Vouchers

If your fare is non-refundable, you may be issued a travel credit instead of a cash refund.

6.1 Terms of Credit

Typically valid for 6 to 24 months

Must be used by the same passenger

Cannot be transferred unless stated

Fare difference and change fees may apply when rebooking

6.2 Expired Credits

Credits not used within the validity period are forfeited unless extended by the airline due to exceptional circumstances.

7. Refund Deductions and Fees

Refunds may be subject to administrative or cancellation fees, especially for:

Service charges at time of booking

Partial flight usage

Refund handling charges

Processing via third-party agents

Example Deduction Schedule:

Fare Type             Domestic             International

Refundable          $0–$50  $0–$100

Non-Refundable                Up to $200          Up to $400

Award Tickets    Variable               Variable

8. Special Cases for Refunds

8.1 Medical Emergencies

If a traveler is unable to fly due to illness or injury, they may qualify for a full or partial refund with documentation. A doctor’s note or hospital discharge summary is required.

8.2 Death of Passenger

A full refund is available in the event of the death of the passenger or immediate family member. Proof such as a death certificate must be provided.

8.3 Duplicate Bookings

Refunds are permitted for accidental duplicate bookings. The traveler must notify within 24 hours and provide both booking references.

9. Third-Party Bookings

If your flight was booked through an external travel website, tour agency, or booking portal (e.g., Expedia, Priceline), refund requests must be made directly through that platform.

We are not responsible for delays or denials initiated by third-party sellers.

10. Refund Denials

Refunds may be denied under the following conditions:

Non-refundable fare with no extenuating circumstances

No-show without prior cancellation

Expired ticket or travel credit

Failure to provide documentation for special requests

Travel completed as booked

You may appeal denied refunds by emailing our escalation team at escalations@[contact@flightsbookingonline.com].com within 30 days of denial.

11. Airline-Specific Refunds

Every airline has its own refund and fare rules. Our agency will follow the most current airline-specific refund policies, which may supersede our general rules. In cases where airline terms are more generous, they will be applied.

To check airline-specific rules for your ticket, call us at +1(833)-870-2546.

12. Refund for Ancillary Services

Additional services such as baggage fees, seat selection, in-flight meals, and upgrades may or may not be refundable depending on the provider.

Partial refunds for unused services may be requested but are not guaranteed.

13. Disputes and Resolution

If you're dissatisfied with the outcome of a refund request, you may:

Call our refund dispute team at +1(833)-870-2546

Submit an appeal via email with supporting documents

Contact the airline directly if refund was denied due to their policy

Disputes are typically resolved within 15–30 business days.

14. Modifications and Updates

This Refund Policy is subject to change without notice. Changes will be updated on our website and are effective immediately upon publication.

We recommend reviewing this policy periodically to remain informed of your rights and options.

15. Contact Us

For any refund inquiries, please contact our customer service team:

📞 +1(833)-870-2546

✉ support@[contact@flightsbookingonline.comcom

🌐 [flightsbookingonline.com]

We are available 24/7 to assist with your refund and travel-related concerns.