Can a travel agent apply for an E-visa for his clients?

  • December 17, 2025 11:14 PM PST

    Yes, absolutely!

    While the Zimbabwe government's official eVisa portal (evisa.gov.zw) is designed for individual travelers, the application system is entirely online and allows for third-party submissions.

    Travel agents, visa facilitation companies, and tour operators do this all the time for their clients. It's actually a core service many agents offer to ensure a seamless trip planning experience.

    How It Works for an Agent

    When you apply for a client, you are essentially acting as their authorized representative. Here’s a breakdown of what that typically looks like, especially when using a service like the one you linked:

    1. You Use Your Own Login (or Apply on Their Behalf): The application forms don't usually prevent you from inputting the client’s details while using your own device or even a new account set up for the client. The key information is the applicant's passport details, not necessarily the person filling out the form.

    2. You Manage the Documents: You collect all the necessary documents from your client (like their passport scan, photo, hotel bookings, flight itinerary, etc.). As the agent, you are responsible for making sure these uploads meet the exact requirements (correct file size, format, and clarity).

    3. You Handle Payment: You typically use your agency's card (or the client's) to pay the government visa fee and any service fees associated with using a third-party application site.

    4. The eVisa Goes to the Client (via You): Once the application is approved, the eVisa confirmation is emailed to the address you provided on the form (which might be the client's email, or yours so you can forward it). You then ensure the client has the final printed copy or digital confirmation to present upon arrival in Zimbabwe.

    Crucial Considerations for Agents

    • Accuracy is Everything: Since you are handling the data, double-check and triple-check every single detail you input—especially the passport number, name, and date of birth. Even a minor typo can invalidate the e-visa and cause major problems upon arrival.

    • Consent: Always ensure you have clear, documented consent from your client to handle their personal data and complete the application on their behalf.

    • Processing Time: Always communicate the expected processing time to the client and submit the application with plenty of lead time (ideally three weeks or more) to account for any unexpected delays or requests for additional documents.